Privacy policy
St. Martin De Porres Memorial Park ("the Park," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase our services.
By using this website or placing an order, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the website.
1. Information We Collect
We collect personal information that you voluntarily provide to us, as well as certain information automatically when you use our website.
Information you provide directly:
- Full name and contact details (email address, phone number, mailing address)
- Payment information (processed securely through our payment provider; we do not store full card details)
- Order and transaction details, including the lot(s) purchased and payment plan chosen
- Information submitted through contact or inquiry forms
- Details of the interment beneficiary or deceased, as required for memorial lot documentation
Information collected automatically:
- Browser type and version
- Device type and operating system
- IP address and approximate location
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 7)
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfill your lot purchase or reservation
- To prepare and issue legal documentation (Deed of Sale, Memorial Lot Certificate, etc.)
- To communicate with you about your order, payments, and account status
- To respond to your inquiries and provide customer support
- To send administrative notices, service updates, and policy changes
- To improve our website, products, and services based on usage patterns
- To comply with legal obligations and resolve disputes
- To send promotional communications where you have opted in to receive them
3. Legal Basis for Processing
We process your personal information on the following lawful bases under the Data Privacy Act of 2012:
- Contract performance: Processing is necessary to fulfill your purchase agreement and deliver related services
- Legal obligation: Processing is required to comply with applicable laws and regulations
- Legitimate interests: Processing supports our legitimate business interests, such as improving our website and preventing fraud
- Consent: Where we rely on your consent (e.g., for marketing communications), you may withdraw it at any time
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We share data with trusted third-party vendors who assist in operating our website, processing payments, and delivering services (e.g., Shopify, payment processors). These providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.
- Legal requirements: We may disclose information if required to do so by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
- With your consent: We may share your information for any other purpose with your explicit consent.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and documentation requirements. For memorial lot purchases, certain records may be retained indefinitely due to the nature of the service. When your information is no longer needed, we will securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These include secure data transmission (SSL/TLS encryption), access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. Cookies used on this site may include:
- Essential cookies: Required for the website and shopping cart to function properly
- Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
- Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of campaigns (only where you have consented)
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
8. Your Rights
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal information:
- Right to be informed: To know how your data is collected and used
- Right of access: To request a copy of the personal information we hold about you
- Right to rectification: To request correction of inaccurate or incomplete data
- Right to erasure: To request deletion of your personal data, subject to legal retention requirements
- Right to data portability: To receive your data in a structured, commonly used format
- Right to object: To object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent: To withdraw consent at any time where processing is consent-based
- Right to lodge a complaint: To file a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated
To exercise any of these rights, please contact us using the details in Section 11.
9. Children's Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page reflects the most recent revision. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact us:
- St. Martin De Porres Memorial Park
- Email: stmartindeporresmemorialpark@gmail.com
- Website: stmartindeporresmemorialpark.ph
We aim to respond to all privacy-related inquiries within 15 business days.
12. National Privacy Commission
If you are not satisfied with our response to a privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines:
- Website: www.privacy.gov.ph
- Email: info@privacy.gov.ph
This Privacy Policy was last updated in June 2026 and is effective immediately upon publication.